One System. Clear Signals. Total Control.

Caction turns incident noise into actionable updates. With instant updates, geofenced actions, and automated smart reminders, Caction helps you to act fast, act right, and stay confidently in command, from anywhere.

One System. Clear Signals. Total Control.

Caction turns incident noise into actionable updates. With instant updates, geofenced actions, and automated smart reminders, Caction helps you to act fast, act right, and stay confidently in command, from anywhere.

Making work easy, every step of the way

Preset / Built-In Forms for Seamless Operations & Reporting

Caction comes with a suite of ready-to-use templates tailored specifically for the security industry. These built-in forms standardize your operations, improve reporting accuracy, and support fast decision-making — all accessible via mobile or desktop.

Tender Site Visit

Tender Site Visit Report

Ideal for your Tender Team, this form ensures every site visit during tender preparation is well-documented.

Our structured template and integrated task list guide your team to capture relevant information — making your proposal more professional, accurate, and competitive.

Security Audit Report

Used by the Enforcement or Quality Team, this form supports regular audits at existing sites. Inspect guard grooming, validate the condition of equipment, and ensure SOP compliance.

Reports are instantly available — helping Operations Managers maintain high service quality and giving clients visibility on ongoing site performance.

Security Audit Report
Patrol Route Checkpoint

Patrol Route & Checkpoint Report

Empower your guards with guided patrolling. Caction’s real-time camera capture, GPS location tagging, and timestamp validation ensure patrols are genuine.

With built-in observation questions for each checkpoint, guards are trained to pay attention to critical areas — making each patrol meaningful and risk-focused.

Incident & Investigation Report

Ensure every incident is handled professionally and transparently. Our template ensures that each report includes complete incident details, investigation status, and any follow-up or preventive actions.

You can track the progress from submission to resolution — ensuring accountability and better risk management.

Incident Investigation Report
Security Drill Activity

Security Drill Activity Report

Run and document security drills with structure and consistency using Caction’s ready-made forms. From planning to reporting, every drill is captured in a professional format that showcases your reliability — helping you stand out in renewals and demonstrate proactive risk management.

Streamlined Task & Job Scheduling for Security Companies

Plan and manage tasks with ease — from HQ to the front line

Caction’s scheduling feature lets you assign, track, and update jobs in real time. Whether it's tender submissions, site audits, patrol shifts, or daily ops, everything is managed through a central calendar with ... hourly, daily, weekly, or monthly views.

With just a few clicks, managers can delegate tasks, set deadlines, and define guard duties — ensuring everyone knows what to do, when to do it, and where. This reduces miscommunication, keeps operations running smoothly, and boosts overall team productivity.

Patrolling Todo List

To-Do List with Live Photo Verification — Ensuring Patrol Integrity

Caction built-in To-Do List and Live Camera Capture require guards to complete each task with real-time, GPS-verified photos — eliminating recycled uploads and ensuring full SOP compliance.

Supervisors can monitor patrols in real time, clients gain stronger trust, and every duty is ... clearly logged. By increasing transparency and closing operational gaps, Caction helps you mitigate risks, ensure duties are fulfilled, and strengthen your service credibility.

Performance Metrics & Real-Time Visibility for Strategic Decision-Makers

Ready to elevate your security business operations? Caction is built with business leaders in mind. With a live dashboard and exportable reports, your leadership team can monitor field execution, assess risk, and make fast, informed decisions across every ...
site.
  • Monitor guard performance and task completion across all sites
  • Review patrol coverage and frequency
  • Track incidents, investigations, and resolution timelines
  • Evaluate audit scores, equipment condition, and client feedback trends
  • Export ready-to-share reports into Excel or PDF
  • Customisable charts and performance metrics to spot underperformance, justify resource changes, and align teams to KPIs
From GMs to MDs, Caction puts operational data at your fingertips — turning everyday site updates into actionable intelligence. So you can lead stronger teams, deliver on client expectations, and scale with confidence.

What the Data Says: The Power of Operations Management Systems

28% increase in maintenance productivity

34% increase in cost savings

10% to 15% increase in equipment life

20.1% reduction in downtime

28% increase in maintenance productivity

34% increase in cost savings

10% to 15% increase in equipment life

20.1% reduction in downtime

Real experiences, proven impact

Delta Medisains

“We are now able to effectively keep track of the statuses of our equipments in ... different hospitals which enabled us to execute the necessary procedures on time whenever there are any issues”

LabIVF

“Caction has been a fantastic help in terms of monitoring the progress of our work. PICs have ... an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site”

Mandarin-Opto

“The app has helped us to better observe our staff’s job schedule and statuses. Besides that, ... different departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly”

United Lift

“We can easily monitor and optimise our technicians’ work schedule to minimise work ... backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project”

Powerware

“Our field staff being able to update activities while ... on the move really simplified our work. With everything digitalised and centralised, managers can easily extract info, check job statuses and manage more efficiently with data. Caction has greatly improved our work efficiency”

Acolite

“Caction has been very helpful in monitoring my employees’ punctuality and efficiency. After ... using the system, we can have an easier overview of the progress of the jobs and can make the necessary adjustments accordingly”

Trusted by industry giants everywhere

LabIVF
Transelite
Blue Solution
KONE
Delta Medisains
Medinics
Mandarin Opto
AAQ
Wong Brothers
Seazone
Codaeu
Eita
Hyundai elevator
Sunway
Rotiboy
Chery
ChekHup
Nandos
Dobi queen
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
LabIVF
Transelite
Blue Solution
KONE
Delta Medisains
Medinics
Mandarin Opto
AAQ
Wong Brothers
Seazone
Codaeu
Eita
Hyundai elevator
Sunway
Rotiboy
Chery
ChekHup
Nandos
Dobi queen
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate

Media coverage and collaborations

The Star Malaysia
China Press Malaysia
BFM Station
AI FM Station
Selangor Kini
Tech Node
Affin bank
MRCA
Machinery & Equipment Productivity Nexus
Malaysia Productivity Corporation
Malaysia Digital Economy Corporation
My digital
Human Resource Development Corporation
Selangor Information Technology & Digital Economy Corporation

Ready to build a winning team?

Discover how Caction can transform your operations — contact us today

FAQ - Frequently Asked Questions