Business Management Software

Transforming ordinary teams into industry champions.

  • Grow sales
  • Improve service
  • Enhance teamwork
  • Increase productivity
  • Happy clients
  • More profit
  • Amazing teams
Business Operations Management Software

The Top Choice For Business And Field Service Operations Across Asia

Caction is a business management system that boosts productivity and builds happier teams through digital transformation. Since 2017, we have served clients across six Asian markets, saving 1.5 million man-hours by optimizing over 3 million jobs and processing 800,000 service forms.

But our mission goes beyond the numbers—we are committed to making work more rewarding and building happier teams. With Caction, you get a money-back guarantee if you are not satisfied with the results. Watch the video to see how we can help your business thrive.

*Terms and conditions apply.

top banner
top banner

The Top Choice For Business And Field Service Operations Across Asia

Caction is a business management system that boosts productivity and builds happier teams through digital transformation. Since 2017, we have served clients across six Asian markets, saving 1.5 million man-hours by optimizing over 3 million jobs and processing 800,000 service forms.

But our mission goes beyond the numbers—we are committed to making work more rewarding and building happier teams. With Caction, you get a money-back guarantee if you are not satisfied with the results. Watch the video to see how we can help your business thrive.

*Terms and conditions apply.

Successfully implemented across diverse industries

Field Service

Field Service

Asset Maintenance

Asset Maintenance

Project Management

Project Management

Sales Management

Sales Management

Retail Outlets and F&B Franchises

Retail Outlets and F&B Franchises

Warranty Service Solution

Warranty Service Solution

Medical Equipment

Medical Equipment

Engineering and Industrial Machinery

Engineering & Industrial Machinery

Wholesalers and Distributors

Wholesalers & Distributors

Elevator and Escalator

Elevator & Escalator

HVAC

HVAC

FMCG

FMCG

Water Purification

Water Purification

Office Equipment Supply and Servicing

Office Equipment Supply & Servicing

Security and Surveillance

Security & Surveillance

Workforce Recruitment Agencies

Workforce Recruitment Agencies

Equipment Rental and Asset Servicing

Equipment Rental & Asset Servicing

Facility Management

Facility Management

Trusted by industry giants everywhere

Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh
Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh

Real experiences, proven impact

Chek Hup

“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”

S&A Bintang

“Caction helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

Nurachem

“Caction has been a great help to us in tracking our sales data and ... observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Caction”

AAQ

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Trans Elite

“Good response by the team members on queries”

Capital Office

“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Caction”

Media coverage and collaborations

The Star Malaysia
China Press Malaysia
BFM Station
AI FM Station
Selangor Kini
Tech Node
Affin bank
MRCA
Machinery & Equipment Productivity Nexus
Malaysia Productivity Corporation
Malaysia Digital Economy Corporation
My digital
Human Resource Development Corporation
Selangor Information Technology & Digital Economy Corporation

Everything your business needs

Seamless Collaboration, Maximum Efficiency

Say goodbye to miscommunication and project delays. With clear workflows and transparent processes, your team can collaborate effortlessly and focus on what truly matters—getting things done.

Stay Ahead, Stay Informed

Eliminate the stress of keeping track—automated reminders ensure you never miss a task, milestone, or follow-up. Let the system handle the details, so you can make informed decisions with confidence.

Fast, Paperless, Hassle-Free

No more lost paperwork or delays. Digital forms streamline your workflow, ensuring service sheets, delivery orders, and quotations are signed and sent in minutes—keeping your business efficient and your customers happy.

Seamless Collaboration, Maximum Efficiency

Say goodbye to miscommunication and project delays. With clear workflows and transparent processes, your team can collaborate effortlessly and focus on what truly matters—getting things done.

Stay Ahead, Stay Informed

Eliminate the stress of keeping track—automated reminders ensure you never miss a task, milestone, or follow-up. Let the system handle the details, so you can make informed decisions with confidence.

Fast, Paperless, Hassle-Free

No more lost paperwork or delays. Digital forms streamline your workflow, ensuring service sheets, delivery orders, and quotations are signed and sent in minutes—keeping your business efficient and your customers happy.

Stop Worrying. Start Knowing.

Empower your team with real-time access to customer history, job schedules, and service records—anytime, anywhere. Gain full visibility into operations, ensure compliance, and drive higher productivity and profitability. Contact us for a free consultation.

Schedule
Plan Smarter, Work Better

Ensure seamless teamwork with clear, accessible task scheduling. Keep everyone aligned, reduce delays, and improve collaboration—all in one place.

Mobile CRM
Your Business, Always Within Reach

Access customer profiles, track business opportunities, and manage ongoing activities anytime, anywhere—so you never miss a chance to grow.

Real-time update
Full Visibility, Zero Guesswork

Get live updates from your team as they check in on-site and share progress—so you always know what’s happening in real time.

Management Report
Total Visibility, Effortless Tracking

Know exactly where your assets are and their condition. Users can report issues instantly, keeping operations smooth and downtime minimal.

Performance
Smarter Insights, Stronger Performance

Track team performance and business growth with real-time data. Automated reports give you clear insights, making every decision more impactful.

Overtime
Effortless Expense & Overtime Tracking

Streamline claims processing with automated tracking. Approve expenses and overtime digitally, reducing delays and ensuring compliance with minimal effort.

Online-offline
Stay Productive, Online or Offline

No internet? No problem. Work seamlessly, and let our system automatically sync your data when you're back online.

company-customisation
Tailored for Success

Get a system designed around your specific requirements. Our experts customize solutions to enhance efficiency, streamline workflows, and support your growth.

digital-form
Fast, Customizable Forms

Generate and customize invoices, quotations, and reports effortlessly. Keep everything digital, organized, and accessible anytime, anywhere.

Stop Worrying. Start Knowing.

Empower your team with real-time access to customer history, job schedules, and service records—anytime, anywhere. Gain full visibility into operations, ensure compliance, and drive higher productivity and profitability. Contact us for a free consultation.

Schedule
Plan Smarter, Work Better

Ensure seamless teamwork with clear, accessible task scheduling. Keep everyone aligned, reduce delays, and improve collaboration—all in one place.

crm
Your Business, Always Within Reach

Access customer profiles, track business opportunities, and manage ongoing activities anytime, anywhere—so you never miss a chance to grow.

Real-time update
Full Visibility, Zero Guesswork

Get live updates from your team as they check in on-site and share progress—so you always know what’s happening in real time.

asset management
Total Visibility, Effortless Tracking

Know exactly where your assets are and their condition. Users can report issues instantly, keeping operations smooth and downtime minimal.

Performance
Smarter Insights, Stronger Performance

Track team performance and business growth with real-time data. Automated reports give you clear insights, making every decision more impactful.

Overtime
Effortless Expense & Overtime Tracking

Streamline claims processing with automated tracking. Approve expenses and overtime digitally, reducing delays and ensuring compliance with minimal effort.

Online-offline
Stay Productive, Online or Offline

No internet? No problem. Work seamlessly, and let our system automatically sync your data when you're back online.

company-customisation
Tailored for Success

Get a system designed around your specific requirements. Our experts customize solutions to enhance efficiency, streamline workflows, and support your growth.

digital-form
Fast, Customizable Forms

Generate and customize invoices, quotations, and reports effortlessly. Keep everything digital, organized, and accessible anytime, anywhere.

How a business management system helps you win

Every $1 spent on CRM generates a 560% return on investment

Companies with management systems generate 29% more revenue than before

75 out of 100 customers will spend more money because of a positive customer experience

Retain 27% extra customers and increase your brand loyalty

34% cost savings due to productivity improvement

Every $1 spent on CRM generates a 560% return on investment

Companies with management systems generate 29% more revenue than before

75 out of 100 customers will spend more money because of a positive customer experience

Retain 27% extra customers and increase your brand loyalty

34% cost savings due to productivity improvement

*Statistics are from various reputable sources such as Forbes and Nucleus Research.

Digitize your business operations and grow your business today

Try Caction for free or contact us now to explore how we can transform your business

improve team