Business Management Software

Transforming ordinary teams into industry champions.

  • Grow sales
  • Improve service
  • Enhance teamwork
  • Increase productivity
  • Happy clients
  • More profit
  • Amazing teams
Business Operations Management Software

The Top Choice For Business And Field Service Operations Across Asia

Caction is a business management system that boosts productivity and builds happier teams through digital transformation. Since 2017, we have served clients across six Asian markets, saving 1.5 million man-hours by optimizing over 3 million jobs and processing 800,000 service forms.

But our mission goes beyond the numbers—we are committed to making work more rewarding and building happier teams. With Caction, you get a money-back guarantee if you are not satisfied with the results. Watch the video to see how we can help your business thrive.

*Terms and conditions apply.

top banner
top banner

The Top Choice For Business And Field Service Operations Across Asia

Caction is a business management system that boosts productivity and builds happier teams through digital transformation. Since 2017, we have served clients across six Asian markets, saving 1.5 million man-hours by optimizing over 3 million jobs and processing 800,000 service forms.

But our mission goes beyond the numbers—we are committed to making work more rewarding and building happier teams. With Caction, you get a money-back guarantee if you are not satisfied with the results. Watch the video to see how we can help your business thrive.

*Terms and conditions apply.

Successfully implemented across diverse industries

Field Service

Field Service

Asset Maintenance

Asset Maintenance

Project Management

Project Management

Sales Management

Sales Management

Retail Outlets and F&B Franchises

Retail Outlets and F&B Franchises

Warranty Service Solution

Warranty Service Solution

Medical Equipment

Medical Equipment

Engineering and Industrial Machinery

Engineering & Industrial Machinery

Wholesalers and Distributors

Wholesalers & Distributors

Elevator and Escalator

Elevator & Escalator

HVAC

HVAC

FMCG

FMCG

Water Purification

Water Purification

Office Equipment Supply and Servicing

Office Equipment Supply & Servicing

Security and Surveillance

Security & Surveillance

Workforce Recruitment Agencies

Workforce Recruitment Agencies

Equipment Rental and Asset Servicing

Equipment Rental & Asset Servicing

Facility Management

Facility Management

Trusted by industry giants everywhere

Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh
Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh

Real experiences, proven impact

Chek Hup

“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”

S&A Bintang

“Caction helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

Nurachem

“Caction has been a great help to us in tracking our sales data and ... observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Caction”

AAQ

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Trans Elite

“Good response by the team members on queries”

Capital Office

“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Caction”

Everything your business needs

Improve team performance

Improve your team collaboration as tasks can now be managed simply. Reduce delays by ensuring every task and project has clear communication with transparent business processes.

Automated reminders

No business opportunity will be missed as automated reminders will alert you on important tasks, milestones, project stages, and customer follow-ups. Let the system remember all of it for you - it never forgets.

Create, approve and deliver digital forms

All forms used in your business process can be created through the system (service sheets, delivery orders, quotations, and more). Customers can sign digitally and have it delivered to them in a matter of minutes.

Improve team performance

Improve your team collaboration as tasks can now be managed simply. Reduce delays by ensuring every task and project has clear communication with transparent business processes.

Automated reminders

No business opportunity will be missed as automated reminders will alert you on important tasks, milestones, project stages, and customer follow-ups. Let the system remember all of it for you - it never forgets.

Create, approve and deliver digital forms

All forms used in your business process can be created through the system (service sheets, delivery orders, quotations, and more). Customers can sign digitally and have it delivered to them in a matter of minutes.

Your team collaboration and mobile field operations solution

With our management system, your team can access key info such as customer history, contracts, job schedules, and service records anytime, anywhere.

Our system maximizes productivity and ensures jobs meet standards and deadlines through full visibility and compliance control.

In just six months, clients have seen increased profits, productivity, and customer satisfaction. Limited-time RM5,000 government grants available. Contact us for a free consultation.

Schedule
Task scheduling & team management

Enhance teamwork and communication through easily accessible task scheduling.

Mobile CRM
Mobile CRM

Access all your customer profiles, business opportunities and current activities on the go.

Real-time update
Real-time updates

Team members can offer updates by checking-in to a site upon arrival and provide progress updates on their work to be viewed in real-time.

Management Report
Asset management with QR incident tracking

Consolidate, store, and manage all your asset information in the system and receive incident reports from users with a quick scan of a QR code.

Performance
Business performance metrics & team growth analytics

Measure team performance and business growth with real-time data. Get automated and easy-to-read reports with Team Growth Analytics and Management Report Analysis that will make your meetings significantly more productive.

Overtime
Overtime & expense claims tracking

Automatically track expenses to simplify HR processes, including approving claims and overtime digitally. Use our automated mileage calculator for optimal accuracy.

Online-offline
Work online & offline with DATASYNC

Our system works without the internet and helps you automatically synchronize your data.

company-customisation
Company customization

Having specific requirements? Our consultants can customize a perfect system tailored to your needs.

digital-form
Digital form generation

Generate forms such as invoices, quotations, service reports, and many more, customisable to your business needs.

Your team collaboration and mobile field operations solution

With our management system, your team can access key info such as customer history, contracts, job schedules, and service records anytime, anywhere.

Our system maximizes productivity and ensures jobs meet standards and deadlines through full visibility and compliance control.

In just six months, clients have seen increased profits, productivity, and customer satisfaction. Limited-time RM5,000 government grants available. Contact us for a free consultation.

Schedule
Task scheduling & team management

Enhance teamwork and communication through easily accessible task scheduling.

crm
Mobile CRM

Access all your customer profiles, business opportunities and current activities on the go.

Real-time update
Real-time updates

Team members can offer updates by checking-in to a site upon arrival and provide progress updates on their work to be viewed in real-time.

asset management
Asset management with QR incident tracking

Consolidate, store, and manage all your asset information in the system and receive incident reports from users with a quick scan of a QR code.

Performance
Business performance metrics & team growth analytics

Measure team performance and business growth with real-time data. Get automated and easy-to-read reports with Team Growth Analytics and Management Report Analysis that will make your meetings significantly more productive.

Overtime
Overtime & expense claims tracking

Automatically track expenses to simplify HR processes, including approving claims and overtime digitally. Use our automated mileage calculator for optimal accuracy.

Online-offline
Work online & offline with DATASYNC

Our system works without the internet and helps you automatically synchronize your data.

company-customisation
Company Customisation

Having specific requirements? Our consultants can customize a perfect system tailored to your needs.

digital-form
Digital form generation

Generate forms such as invoices, quotations, service reports, and many more, customisable to your business needs.

How a business management system helps you win

Every $1 spent on CRM generates a 560% return on investment

Companies with management systems generate 29% more revenue than before

75 out of 100 customers will spend more money because of a positive customer experience

Retain 27% extra customers and increase your brand loyalty

34% cost savings due to productivity improvement

Every $1 spent on CRM generates a 560% return on investment

Companies with management systems generate 29% more revenue than before

75 out of 100 customers will spend more money because of a positive customer experience

Retain 27% extra customers and increase your brand loyalty

34% cost savings due to productivity improvement

*Statistics are from various reputable sources such as Forbes and Nucleus Research.

Digitize your business operations and grow your business today

Try Caction for free or contact us now to explore how we can transform your business

improve team