Can I start using Caction for free?

Yes. You can start with a free demo to see how Caction works for your operations. Our consultant will walk you through the setup and show how it fits your team — no setup fee required.

Is my data safe and secure with Caction?

Our company has a strict no interference policy in regards to our clients’ data unless it is absolutely necessary and permitted by the client themselves. Your data will be stored in the cloud using the highly reliable and trusted Amazon servers (AWS) used by renowned organizations such as Netflix, Kellogg’s, Airbnb, and many more.

Does Caction have a backup for my data?

We perform a daily backup to 3 separate servers to ensure that your data is always safe and secure.

You have many jobs, but no clear way to track them.
See all jobs in a calendar view, with updates, photo and report uploads.

Get Free Guided Demo Now. No Credit Card Needed.

FREE

RM58 /user/month

For first 5 users

See How Caction Works For Free

Lite

Gain control of daily jobs.

FREE

for first 5 users
Additional users: RM58/month

Get Free Demo

Core Features

Job Scheduling
Set jobs for your team in a calendar view.
Real-Time Updates
View & create updates in real time from check-in to job completion.
Job Dashboard
See all jobs' statuses in one place.
Mobile CRM
View customer profiles in organised folders.
Geofenced check-in
Check-in/out on site with GPS verification.
Job Alert
Alerts for tasks.
Live Camera & Video
Capture before & after photos/videos with timestamps.
Customer History
View past jobs, service records & notes in an overview.
E-signature
Collect digital signatures from customers on-site.
Report Analysis
Generate business analytics reports.
Performance Metrics
See team completion rates & response times.
Project Creation
Create projects on a Gantt chart.
Project Escalation
Tag or alert function in project.
Notifications
Receive job progress and updates.
Navigation & History
Navigate to job location easily.
Offline Mode
Keep working without the internet.

Enterprise

Best for teams who want to track work and ensure it’s done properly.

RM78

per user monthly

Billed annually

Get Free Demo

All Lite features plus:

Customization
Custom to-do list and others.
Business Data Overview
See job reports.
Access Control
Grant or limit access to team members.
Mobile Attendance
Check-in/out viewing by attendance list feature in the HR Suite.
PDF Generation
Save service sheets in PDF format.
Recurring Job Feature
Create repeat jobs that are triggered automatically.
Project Dashboard
View all project progress in one dashboard.
Project Management Suite
Manage projects by overall status, updates, and jobs in it.
Payment Collection Update
Track payment collection from products/services.
Claims & Overtime
Submit claims & overtime and track updates.
Status & Comment Segmentation
Control which status options & comment categories appear for different data.
Service Ratings & Customer Feedback
Collect service ratings and feedback after every job.
Basic Product & Service Itemization
Detailed info on products and services offered by the company.
Asset Database Management
Store all asset details in one database.
Asset Updates & Service History
See history of every job, repair & inspection.

Partner

Want more automations?
Set once to run.

RM98

per user monthly

Billed annually

Get Free Demo

All Enterprise features plus:

Customisable Dept Metrics
Metric chart groupings that can be set according to departments.
Automated Job Creation
Jobs are auto-generated at the right time.
Workflow Control
Manage user access permissions within various system modules.
Time Based Reminders
Schedule reminders based on specific times or deadlines.
Emergency Alarm
Get notifications with an alarm sound for emergency jobs.
Automated Work Documentation
Auto forward photos/updates from jobs into forms.
Advanced Product & Service Itemization
Itemise products & services with detailed quantities & pricing.

Customise

For teams who require advanced customizations.

🎯

Built for enterprise needs with:

Integrations across business systems
Integrates seamlessly with business systems, including accounting platforms and IoT devices.
AI development capabilities
Enable custom AI solutions.
Advanced analytics tools
View quick insights on jobs, customers, machines, and performance.

*Free trial availability is subject to business suitability, industry and operational requirements to ensure the best onboarding experience.

Not Sure Where To Start? We’ll Recommend A Plan For You.

Behind 300,000+ customer experiences in 26 countries

Hear From Our Clients

Hyundai Elevator Thanesvaran | Operations Manager

" Great service is the best sales. We are in the servicing and maintenance line, so naturally, client satisfaction is a top priority. With Caction, I'm able to pull data and analytical reports in just a few clicks and access insights that help me solve issues. "

Read All Customer Stories

Rototype International Irwin Oh | CEO

" We now have real-time data and are able to see the geographic distribution of our jobs and job statuses. With Caction, we’re able to record 20% productivity increase among our new joiners and achieve 98.9% network availability uptime. "

Read All Customer Stories

“Our team productivity and communication have significantly improved. It gave us a better grasp in managing our business and ... has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked

Chek Hup Sdn Bhd
Instant Beverages Manufacturer & Retailer

“Caction helped us improve our supervision in sales and the performance of our managers as well. The system is great for ... work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

S&A Bintang Sdn Bhd
Air Conditioning & Electrical Service Provider

“Caction has been a great help to us in tracking our sales data and observing our sales team. We have experienced excellent ... support on the technical parts of the system and also a very good response time from Caction”

Nurachem Sdn Bhd
Portable Toilet & Facility Management Company

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Applied Air Quality Specialists
Air Quality Control Specialists

“Good response by the team members on queries”

Trans Elite Group Sdn Bhd
Heavy Lift Specialist & Equipment Rental Company

“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Caction”

Capital Office Automation Sdn Bhd
Photocopier & Printing Solution Provider

See A Real Workflow For Service

Plan Details Whether you’re a large MNC, a compact SME, or a humble startup – our range of options ensures there’s a perfect plan for everyone.	Lite Free for first 5 users Get Free Demo	Enterprise RM 78 /user monthly Billed annually Get Free Demo	Partner RM 98 /user monthly Billed annually Get Free Demo	Customise Built By You Enquire Now Contact Us
Work Planning
Job Scheduling & Team Management	✓	✓	✓	✓
Workflow Control	✕	✕	✓	✓
Time-Based Reminders	✕	✕	✓	✓
Project Escalation to Individuals	✓	✓	✓	✓
Job Alert	✓	✓	✓	✓
Automated Job Creation	✕	✕	✓	✓
Live Tracking
Real-Time Updates	✓	✓	✓	✓
Job Dashboard	✓	✓	✓	✓
Job Check-in/Check-out & Geofencing	✓	✓	✓	✓
Business Travel Navigation & History	✓	✓	✓	✓
Staff Mobile Attendance	✓	✓	✓	✓
App & Desktop Notification	✓	✓	✓	✓
Live Camera & Video Attachment	✓	✓	✓	✓
Offline Mode	✓	✓	✓	✓
Team Coordination
Mobile Customer Relationship Management	✓	✓	✓	✓
Customer History	✓	✓	✓	✓
Status & Comment Segmentation	✕	✓	✓	✓
Performance Insights
Business Performance Metrics	✓	✓	✓	✓
Advanced Business Performance Metrics (Dept/User Cust)	✕	✕	✓	✓
Management Report Analysis	✓	✓	✓	✓
Service Ratings & Customer Feedback	✕	✓	✓	✓
Operational Clarity
Customer Project & Job Form Customization	✓	✓	✓	✓
E-signature & Company Stamp	✓	✓	✓	✓
PDF Generation	✓	✓	✓	✓
User Feature Access Control	✓	✓	✓	✓
Growth Enablement
Business Data Overview	✓	✓	✓	✓
Payment Collection Update	✕	✓	✓	✓
Claims & Overtime	✕	✓	✓	✓
Basic Product & Service Itemization	✕	✓	✓	✓
Advanced Product & Service Itemization	✕	✕	✓	✓
Asset Database Management	✕	✓	✓	✓
Asset Updates & Service History	✕	✓	✓	✓
Project Management Suite	✕	✓	✓	✓
Project Dashboard	✕	✓	✓	✓
Recurring Job Feature	✕	✓	✓	✓
Emergency Alarm	✕	✕	✓	✓
Automated Work Documentation	✕	✕	✓	✓