Rise above the rest in elevator maintenance management

  • Easily collaborate with the remote team
  • Track job progress & status in real time
  • Schedule and assign regular service jobs
  • Access elevator information on-the-go
  • Retrieve service history of elevators
  • Auto alerts for breakdown & mantrap jobs
  • Create customizable digital service sheets
  • Attach visuals in updates and reports

Rise above the rest in elevator maintenance management

  • Easily collaborate with the remote team
  • Track job progress & status in real time
  • Schedule and assign regular service jobs
  • Access elevator information on-the-go
  • Retrieve service history of elevators
  • Auto alerts for breakdown & mantrap jobs
  • Create customizable digital service sheets
  • Attach visuals in updates and reports

Trusted by industry giants everywhere

Access
Ibee
PTI
KONE
Hyundai elevator
Dover
Branco
CE
Kawahara
United Liftteam

A cloud-based system specifically designed for elevator maintenance management

Enhance teamwork and communication for your remote team and management
Ensure outstanding service quality & SOPs are met
Streamline your job details, documents, and service history, all in one centralized system
Gather real-time insights
Faster response time
Ensure regulatory compliance

A cloud-based system specifically designed for elevator maintenance management

Manage all aspects of your field operations from one centralized platform. Schedule site visits, streamline remote teams and management communications, and generate customized service reports effortlessly.

Technicians with enhanced teamwork and communication

Use any predetermined checklists including safety or inspection checklists to guide your remote teams through a standardized maintenance process, ensuring the highest service standards every time.

Technicians providing excellent customer service

Easily access elevator specific data & maintenance history even when you are on-the-go.

Access all job details, documents, and service history from mobile app

Experience seamless document organization, efficient job tracking & reporting, and valuable metrics to help you focus on what truly matters, all in one cloud based system.

Get business data and metrics, all in one cloud based system

Stay on top of urgent tasks, including breakdowns, callbacks, and mantraps, with customized alarms to ensure you always meet the required 2-hour service time.

Technician performing repair job on elevator

Track, document, and attach maintenance and repair details to reports for proof of compliance to regulations and completed audits.

Check compliance and audit results on-the-go

Boost your elevator and lift maintenance management with these features

Job Scheduling

Our elevator management app enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.

By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!

Real-time Updates

By utilizing our elevator service software, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!

Digital Forms

Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.

Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.

Drag & drop customization makes our system simple and intuitive

Every company and department has its own workflow requirements.

With our system, you can simply drag & drop to customize the workflow to your specific needs.

Integrate seamlessly with other third-party software


Our elevator maintenance management software can be easily integrated with your existing apps for enhanced functionality and streamlined processes.

You can also integrate Caction with any system using our REST API and webhooks.

Accounting erp
Communication
Outlet retail
integrate background

What makes us truly unique?

Customizable lift maintenance management app
Drag & Drop customization

Our system enables you to simply drag & drop to customize your workflow according to the work process of your company and department.

User friendly elevator service software
User friendly interface

Our system prioritizes ease of use. It is designed to be intuitive and user-friendly for a hassle-free experience.

Continuously improving elevator maintenance software
Continuous improvement

We are committed to supporting your business every step of the way with regular updates and exciting new features.

A support team consisting of industry experts
Support team consisting of industry experts

Need support? Our team of industry experts is always ready to provide support to you whenever you need it.

Cloud based elevator maintenance software with offline mode
Works in offline mode

Our system ensures that nothing gets lost. All changes and uploads you have made will be captured, even when you are offline.

Fully customizable elevator management system
Designed for your business

Our elevator maintenance management software is designed specifically to fully support companies in this industry.

Real experiences, proven impact

Access Elevator

“Caction helped to reduce 70-80% of breakdown cases, saving resources and time. This allows ... us to deliver the highest quality services to our clients.”

United Lift

“We can easily monitor and optimise our technicians’ work schedule to minimise work ... backlog. It’s been convenient to report to clients whether our technicians are already at the site or on the way. We also reduced time wastage because it’s so simple to retrieve data of the project”

CE

“The system has helped us increase our efficiency in managing the team. We are able to ensure the safety of ... the workers and also for attendance purposes”

Kawahara

“The system features are good and beneficial in a lot of different ways for our company”

Trans Elite

“Good response by the team members on queries”

S&A Bintang

“Caction helped us improve our supervision in sales and the ... performance of our managers as well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

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