Field Service
Asset Maintenance
Project Management
Sales Management
Retail Outlets and F&B Franchises
Warranty Service Solution
Medical Equipment
Engineering & Industrial Machinery
Wholesalers & Distributors
Elevator & Escalator
HVAC
FMCG
Water Purification
Office Equipment Supply & Servicing
Security & Surveillance
Workforce Recruitment Agencies
Equipment Rental & Asset Servicing
Facility Management
“Our team productivity and communication have significantly improved. It gave us a better grasp in managing ... our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”
“Caction helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”
“Caction has been a great help to us in tracking our sales data and ... observing our sales team. We have experienced excellent support on the technical parts of the system and also a very good response time from Caction”
“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”
“Good response by the team members on queries”
“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Caction”
Every company and department has its own workflow requirements.
With our CRM system, you can simply drag & drop to customize the workflow to your specific needs.
With our customer management software, all your customer history and data are automatically organized from contacts to sales and service records.
By having instant access to important customer information, your team can provide unparalleled customer service
Sales and customer relationship management has never been easier!
Our digital assistant helps you stay ahead of the game with customizable reminders like overdue jobs reminder, appointment due, sales follow-up, approval requests, contract expiry, payment due, recurring reminders, and important milestone dates - never miss a beat in your business!
Stop wasting precious time searching and waiting for your customers or stakeholders to sign off your sales documents.
With the mobile-friendly platform, now everyone can review documents quickly at their own convenience - even on-the-go! An added bonus? You don't have to worry about company stamps as you can easily place them in the background of signatures or next to it with just a few clicks.
You can even capture valuable insight from your customers when they rate your service through the digital form.
Instantly experience a more efficient & productive way of working together with your sales & customer service team:
Consistently deliver exceptional customer experience:
Organize & streamline your data and service records:
Customers can sign documents and provide ratings either remotely or in-person
Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future
Get an accurate view on company performance with data on deals won, profits earned, and many more
Send service reminders, promotions or even birthday greetings to your clients using our CRM. Keep relationships warm and be ready for new opportunities
Stay updated with live updates of your team’s job/task progress
Continue updating on your tasks even when you are offline. They will be updated once you are back online
Keep track of all the issues/items reported by your team in each comment through its own individual statuses
Customers can scan unique QR codes generated by you and access various forms such as service request, sales enquiry, customer feedback, and more
Get outstanding results and watch your profits soar with our CRM software.
Enhance your customer service and see your repeat sales and new business opportunities skyrocket.
Experience effortless collaboration & communication between team members, no matter their location!
Equip yourself with our cloud-based CRM platform designed to be user-friendly for mobile devices!
Our CRM System is so simple to use, anyone can use it, even if you have zero experience.
Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!
