Boost productivity with efficient
work order management

Super easy. Super fast. All in one platform.

  • Schedule and assign jobs
  • Track work progress in real time
  • Optimize and control work order
  • Set job reminders and alerts
  • Create customized digital forms
  • Get performance metrics and reports
Get Free Consultation

Boost productivity with efficient work order management

Super easy. Super fast.
All in one platform.

  • Schedule and assign jobs
  • Track work progress in real time
  • Optimize and control work order
  • Set job reminders and alerts
  • Create customized digital forms
  • Get performance metrics and reports
Get Free Consultation

Get optimal results from every angle

increase sales
29% increase in revenue after using a management system
increase sales
34% increase in cost savings due to improvement in productivity
increase sales
41% improvement in determining the next task and setting better work priorities
increase sales
20 additional hours per month increment for productive task work
*Sources from Forbes, Nucleus Research, Manageengine, Abdalslam

Our work order software has been successfully implemented in various industries, including:

Field Service

Field Service

Asset Maintenance

Asset Maintenance

Project Management

Project Management

Sales Management

Sales Management

Retail Outlets and F&B Franchises

Retail Outlets and F&B Franchises

Warranty Service Solution

Warranty Service Solution

Medical Equipment

Medical Equipment

Engineering and Industrial Machinery

Engineering & Industrial Machinery

Wholesalers and Distributors

Wholesalers & Distributors

Elevator and Escalator

Elevator & Escalator

HVAC

HVAC

FMCG

FMCG

Water Purification

Water Purification

Office Equipment Supply and Servicing

Office Equipment Supply & Servicing

Security and Surveillance

Security & Surveillance

Workforce Recruitment Agencies

Workforce Recruitment Agencies

Equipment Rental and Asset Servicing

Equipment Rental & Asset Servicing

Facility Management

Facility Management

Trusted by industry giants everywhere

Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh
Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh

Real experiences, proven impact

Chek Hup

“Our team productivity and communication have significantly improved. It gave us a better grasp in managing ... our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”

Chek Hup Sdn Bhd
Instant Beverages Manufacturer & Retailer

S&A Bintang

“ Caction helped us improve our supervision in sales and the performance of our managers as ... well. The system is great for work planning and payment follow up. Also, we have more than 40 sites to control and the system has made it convenient and easy to manage all of that”

S&A Bintang Sdn Bhd
Air Conditioning & Electrical Service Provider

Nurachem

“ Caction has been a great help to us in tracking our sales data and observing our sales team. We ... have experienced excellent support on the technical parts of the system and also a very good response time from Caction”

Nurachem Sdn Bhd
Portable Toilet & Facility Management Company

AAQ

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Applied Air Quality Specialists
Air Quality Control Specialists

Trans Elite

“Good response by the team members on queries”

Trans Elite Group Sdn Bhd
Heavy Lift Specialist & Equipment Rental Company

Capital Office

“It has been easy to extract information of previous sales. We are also able to schedule the ... delivery of the products and prevent careless mistakes like omission of deliveries from happening ever since we started using Caction”

Capital Office Automation Sdn Bhd
Photocopier & Printing Solution Provider

Get Free Consultation

Drag & drop customization makes our system simple and intuitive

Every company and department has its own workflow requirements.

With our system, you can simply drag & drop to customize the work order to your specific needs.

Achieve success in workorder management with our solutions

Job Scheduling

Our job management system enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.

By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!

Real-time Updates

By utilizing our employee work tracker, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!

Digital Forms

Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.

Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.

Get Free Consultation

Unlock a new level of efficiency & productivity with our customizable Work Order Software

Manager monitoring work progress and work order of her team Employee updating job details and progress using her mobile phone

Assign and manage your work efficiently

  • manage and visualize your team's daily/weekly job schedule.
  • easily communicate and collaborate between different team members.
  • stay updated with real-time job progress updates.
  • promotes job accountability in each task.

Gain valuable insights with in-depth performance metrics and reports

  • Extract valuable and easily understandable real-time reports.
  • Make fast and informed decisions based on data.
  • Strategically plan resource allocation on areas that will maximize growth potential.

Team leader analyzing his team's performance reports using his mobile phone Manager analyzing her department's performance reports in the office
Power of digitalization Easier work through digitalization

Unlock a life of convenience with
the power of digitalization

Organize & streamline your data and job records:

  • Perform consistent & accurate record keeping.
  • Easily get access to your customers’ history and job records.
  • Keep a clear digital record of the work done on-the-go.

Get Free Consultation

Get complete access to the perfect system for workorder management

Management Report Analysis

Extract valuable comprehensive data and make great business decisions

Management Report Analysis
Team Performance Metrics

Get an accurate view on company performance with data on deals won, profits earned, and many more

Team performance metrics
Digital Assistant

Our automated reminders feature will remind you about all your tasks for today, tomorrow, and the future

Digital Assistant
Team Management & Assignment
Team Management & Assignment

Skip meetings and save valuable time with digital job scheduling. Each job will have all the information you could possibly need

Digital Asset Management
Digital Asset Management

No more losing important details about your asset such as servicing and owner history – everything is stored and can be found easily online

Digital Forms On-The-Go
Digital Forms On-The-Go

Create service sheets, issue quotations, generate delivery orders and more with just a few taps on your mobile device

Find out more on our full range of features to propel your business forward

Higher Productivity. Higher Sales. Higher Profit.

  • Outstanding business performance

    Get outstanding results and watch your profits soar with just 1 system.

  • Excellent customer service

    Enhance your customer service and see your repeat sales and new business opportunities skyrocket.

  • Effortless collaboration and communication between team members

    Experience effortless collaboration & communication between team members, no matter their location!

  • Cloud based task tracking system

    Equip yourself with our cloud-based platform designed to be user-friendly for mobile devices!

  • Efficient work through user-friendly task management system

    Our work management system is so simple to use, anyone can use it, even if you have zero experience.

Plans & Pricing

Growth
RM 58 /user monthly
  • Job Scheduling & Team Management
  • Real-Time Updates
  • Offline Mode
  • Mobile Customer Relationship Management
  • Customer History
  • Business Data Overview
  • Management Report Analysis
  • Job Dashboard
  • Automated Project Creation
  • App & Desktop Notification
  • User Feature Access Control
  • Staff Mobile Attendance
  • Job Check-in/Check-out & Geofencing
  • Business Travel Navigation & history
  • Job Alert
  • Live Camera & Video Attachment
  • Customer Project & Job Form Customization
  • Business Performance Metrics
  • Project Escalation to Individuals
  • E-signature & Company Stamp
  • PDF Generation
    •
Enterprise
RM 78 /user monthly
All features in Growth Plan plus:
  • Recurring Job Feature
  • Project Dashboard
  • Project Management Suite
  • Payment Collection Update
  • Status & Comment Segmentation
  • Time Based Reminders
  • Service Ratings & Customer Feedback
  • Basic Product & Service Itemization
  • Asset Database Management
  • Asset Updates & Service History
    •
Partner
RM 98 /user monthly
All features in Enterprise Plan plus:
  • Business Performance Metrics that are Customizable for Each Department/User
  • Automated Job Creation
  • Workflow Control
  • Logic Based Reminders
  • Emergency Alarm
  • Automated Work Documentation
  • Advanced Product & Service Itemization
    •
Customize
Enquire Now

Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!

Growth
RM 58 /user monthly
  • Job Scheduling & Team Management
  • Real-Time Updates
  • Offline Mode
  • Mobile Customer Relationship Management
  • Customer History
  • Business Data Overview
  • Management Report Analysis
  • Job Dashboard
  • Automated Project Creation
  • App & Desktop Notification
  • User Feature Access Control
  • Staff Mobile Attendance
  • Job Check-in/Check-out & Geofencing
  • Business Travel Navigation & history
  • Job Alert
  • Live Camera & Video Attachment
  • Customer Project & Job Form Customization
  • Business Performance Metrics
  • Project Escalation to Individuals
  • E-signature & Company Stamp
  • PDF Generation
    •
Enterprise
RM 78 /user monthly
All features in Growth Plan plus:
  • Recurring Job Feature
  • Project Dashboard
  • Project Management Suite
  • Payment Collection Update
  • Status & Comment Segmentation
  • Time Based Reminders
  • Service Ratings & Customer Feedback
  • Basic Product & Service Itemization
  • Asset Database Management
  • Asset Updates & Service History
Partner
RM 98 /user monthly
All features in Enterprise Plan plus:
  • Business Performance Metrics that are Customizable for Each Department/User
  • Automated Job Creation
  • Workflow Control
  • Logic Based Reminders
  • Emergency Alarm
  • Automated Work Documentation
  • Advanced Product & Service Itemization
Customize
Enquire Now

Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!

Get Your Free Consultation Now

FAQ - Frequently Asked Questions