Ensure operational excellence and compliance across all outlets
Boost profitability, scale effortlessly, and cut costs with our advanced outlet & retail operations management software
Boost profitability, scale effortlessly, and cut costs with our advanced outlet & retail operations management software
Boost profitability, scale effortlessly, and cut costs with our advanced outlet & retail operations management software
Deliver exceptional quality across all outlets while maintaining consistency through standardized procedures (SOPs) and to-do lists.
Keep track of equipment condition and maintenance history for each outlet. Additionally, your staff can quickly report any issues for swift resolution via app.
Ensure outlet compliance and streamline audits with Digital Checklists for consistent and reliable metrics across all outlets.
Gain valuable insights by assessing outlet sales performance and task execution with data-driven metrics.
Schedules and plans the work for the outlet staff in accordance to the workflow determined.
Receives work orders and carries them out in accordance to the SOP set by admin.
Monitors the status and progress of all outlets. Ensures everything is in order and SOP is followed.
Access metrics and data for important business decisions.
“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”
“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”
“The system features are good and beneficial in a lot of different ways for our company”
“Caction has improved our productivity and efficiency by enabling us to ... have an overview of the sitework and job process which makes it easy to overlook the progress”
“The app has helped us to better observe our staff’s job schedule and statuses. Besides that, different ... departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly”
“Caction has been a fantastic help in terms of monitoring ... the progress of our work. PICs have an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site”
Create and track structured outlet audits by getting real-time updates for it and rectification tasks as well.
By ensuring consistent quality standards in your outlets, this will enhance customer satisfaction and loyalty, boosts brand reputation, and ultimately lead to higher sales and revenue.
By adhering to established SOPs using checklists, outlet PICs can ensure efficient workflow compliance and optimal daily operations for better productivity.
Outlet users can submit service request tickets to HQ, ensuring efficiency is monitored and tasks are completed.
Simplify the onboarding process for new staff and get them up and running smoothly in their daily operations, including opening and closing outlets using comprehensive to-do lists.
Enhance productivity and foster a more cohesive work environment by enabling your remote team to experience seamless communication between your outlet teams, franchisees, and HQ departments, all in one system.
Set automated reminders to follow up with franchisees when royalty payments are due. This helpful feature allows you to effortlessly monitor and ensure prompt collection of outstanding franchisee payments.
Our outlet management system app enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.
By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!
By utilizing our retail management system, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.
Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!
Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.
Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.
Every company and department has its own workflow requirements.
With our system, you can simply drag & drop to customize the workflow to your specific needs.
Our outlet management software can be easily integrated with your existing apps for enhanced functionality and streamlined processes.
You can also integrate Caction with any system using our REST API and webhooks.
Our system enables you to simply drag & drop to customize your workflow according to the work process of your company and department.
Our system prioritizes ease of use. It is designed to be intuitive and user-friendly for a hassle-free experience.
We are committed to supporting your business every step of the way with regular updates and exciting new features.
Need support? Our team of industry experts is always ready to provide support to you whenever you need it.
Our system ensures that nothing gets lost. All changes and uploads you have made will be captured, even when you are offline.
Our outlet & retail management software is designed specifically to fully support companies in this industry.
