Ensure operational excellence and compliance across all outlets

Boost profitability, scale effortlessly, and cut costs with our advanced outlet & retail operations management software

Ensure operational excellence and compliance across all outlets

Boost profitability, scale effortlessly, and cut costs with our advanced outlet & retail operations management software

Trusted by industry giants everywhere

GM Klang
Nandos
Chek Hup
Us pizza
Rotiboy
Johnys
Dobi queen
Fujioh
Laundry Hub
Senz
Hyundai elevator
KONE
Sunway
Chery
Chuan Lim
Black canyon
Me'nate
Biogreen
Daily fresh
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
GM Klang
Nandos
Chek Hup
Us pizza
Rotiboy
Johnys
Dobi queen
Fujioh
Laundry Hub
Senz
Hyundai elevator
KONE
Sunway
Chery
Chuan Lim
Black canyon
Me'nate
Biogreen
Daily fresh
Ibee
LabIVF
Mandarin-opto
PWS
Transelite

Why choose us for your outlet management?

Boost your profits by improving key areas of your outlets

Key features
Optimize outlet operations
Optimize outlet operations

Deliver exceptional quality across all outlets while maintaining consistency through standardized procedures (SOPs) and to-do lists.

Minimize equipment downtime
Minimize equipment downtime

Keep track of equipment condition and maintenance history for each outlet. Additionally, your staff can quickly report any issues for swift resolution via app.

Outlet audit & compliance
Outlet audit & compliance

Ensure outlet compliance and streamline audits with Digital Checklists for consistent and reliable metrics across all outlets.

Evaluate outlet performance
Evaluate outlet performance

Gain valuable insights by assessing outlet sales performance and task execution with data-driven metrics.

Work becomes easier, more effective, and productive

Outlet planner
Planner

Schedules and plans the work for the outlet staff in accordance to the workflow determined.

Maintenance Staff
Outlet/Maintenance Staff

Receives work orders and carries them out in accordance to the SOP set by admin.

Auditor
HQ Manager/Auditor

Monitors the status and progress of all outlets. Ensures everything is in order and SOP is followed.

Top Management
Outlet Owner/Admin

Access metrics and data for important business decisions.

Real experiences, proven impact

Chek Hup

“Our team productivity and communication have significantly ... improved. It gave us a better grasp in managing our business and has also improved our teams' performance in their daily work as the system becomes our personal assistant in planning out our work and assisting us with reminders if anything is overlooked”

AAQ

“Our team has greatly benefited from the Contact List and Reminder features. We can easily store and organise ... different contact data and control access to them. Caction also helped us improve our customer service quality and retention rate as well. Truly, it’s like having a personal assistant”

Kawahara

“The system features are good and beneficial in a lot of different ways for our company”

PQE

“Caction has improved our productivity and efficiency by enabling us to ... have an overview of the sitework and job process which makes it easy to overlook the progress”

Mandarin Opto

“The app has helped us to better observe our staff’s job schedule and statuses. Besides that, different ... departments are now able to communicate more effectively for the arrangement of jobs. Getting assistance in tough jobs are made easier by being able to check the history effortlessly”

Lab IVF

“Caction has been a fantastic help in terms of monitoring ... the progress of our work. PICs have an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site”

Boost your outlet and retail management with these features

Job Scheduling

Our outlet management system app enables you to easily schedule your sales appointments or site visits and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.

By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!

Real-time Updates

By utilizing our retail management system, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!

Digital Forms

Say goodbye to paper-based forms! Now, you can customize your own digitized service reports.

Your service personnel will be able to record service documents in the system with their mobile phones while they’re on-the-go! Documents are automatically organized and easily accessible for filtering/extraction.

Need more reasons to join us?

  • Control data access
  • Control data access
  • Offline mode
  • Offline mode
  • User friendly interface
  • User friendly interface
  • Local support team
  • Local support team
  • Customize for your business needs
  • Customizable system
  • Continuous improvement
  • Always improving
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