Seamless and efficient business operations starts here

Super fast. Super convenient. All in one platform.

  • Schedule and assign jobs
  • Optimize and control workflow
  • Track job progress in real time
  • Enforce SOP and compliance standards
  • Set task reminders and alerts
  • Create customized digital forms
  • Attach documents, images, and videos in jobs
  • Get performance metrics and reports

Seamless and efficient business operations starts here

Super fast. Super convenient. All in one platform.

  • Schedule and assign jobs
  • Optimize and control workflow
  • Track job progress in real time
  • Enforce SOP and compliance standards
  • Set task reminders and alerts
  • Create customized digital forms
  • Attach documents, images, and videos in jobs
  • Get performance metrics and reports

Get optimal results from every angle

increase sales
34% increase in cost savings due to improvement in productivity
increase sales
32% increase in revenue after using automation
increase sales
23% reduction in operational costs
increase sales
22% reduction in administration costs
*Sources from Forbes, Nucleus Research, G2, and Accenture

Successfully implemented in diverse industries

Field Service

Field Service

Asset Maintenance

Asset Maintenance

Project Management

Project Management

Sales Management

Sales Management

Retail Outlets and F&B Franchises

Retail Outlets and F&B Franchises

Warranty Service Solution

Warranty Service Solution

Medical Equipment

Medical Equipment

Engineering and Industrial Machinery

Engineering & Industrial Machinery

Wholesalers and Distributors

Wholesalers & Distributors

Elevator and Escalator

Elevator & Escalator

HVAC

HVAC

FMCG

FMCG

Water Purification

Water Purification

Office Equipment Supply and Servicing

Office Equipment Supply & Servicing

Security and Surveillance

Security & Surveillance

Workforce Recruitment Agencies

Workforce Recruitment Agencies

Equipment Rental and Asset Servicing

Equipment Rental & Asset Servicing

Facility Management

Facility Management

Trusted by industry giants everywhere

Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh
Hyundai elevator
KONE
Sunway
Rotiboy
Chery
ChekHup
Nandos
Us pizza
Chuan Lim
Black canyon
Johnnys
Me'nate
Dobi queen
Laundry hub
Biogreen
Daily fresh
GM klang
Ibee
LabIVF
Mandarin-opto
PWS
Transelite
Aaq
Branco
Dover
Kawahara
Delta medisains
CE elevator
Senz
Fujioh

Real experiences, proven impact

PQE

“Caction has improved our productivity and efficiency by enabling us ... to have an overview the sitework and job process which makes it easy to overlook the progress”

Acolite

“Caction has been very helpful in monitoring my employees’ punctuality and efficiency. After ... using the system, we can have an easier overview of the progress of the jobs and can make the necessary adjustments accordingly”

Powerware

“Our field staff being able to update activities while ... on the move really simplified our work. With everything digitalised and centralised, managers can easily extract info, check job statuses and manage more efficiently with data. Caction has greatly improved our work efficiency”

CE

“The system has helped us increase our efficiency in managing the team. We are ... able to ensure the safety of the workers and also for attendance purposes”

Golden Living Point

“Caction has helped my company to eliminate paper usage for our daily job and ... simplify the handover of duties between my staff. The repeat job and reminder functions have also helped to simplify our work and lessen the need to micromanage in my company”

LabIVF

“Caction has been a fantastic help in terms of monitoring the progress of our work. PICs have ... an easier time getting updates from their colleagues and accessing information from different jobs. Furthermore, it is also convenient to check on the job progress even if they are not on site”

Drag & drop customization makes our system simple and intuitive

Every company and department has its own workflow requirements.

With our system, you can simply drag & drop to customize the workflow to your specific needs.

Achieve success in operations management with our solutions

Achieve success in operations management with our solutions

Job Scheduling

Our workforce management software enables you to easily schedule your appointments or jobs digitally and also assign the team members that will be viewing or carrying out the job - accessible wherever and whenever it’s needed.

By having one system that everyone uses, miscommunication is minimized and updates to job details are easily shared, boosting the team's collective productivity and efficiency!

Real-time Updates

By utilizing our business management software, your team will be able to update their work progress as they work on it, keeping the management updated in real-time.

Issues can quickly and easily be reported so they are addressed as soon as possible - resulting in a seamless experience that will leave your stakeholders impressed and more than satisfied!

Workflow Control

Our Workflow Control feature lets your team stay organized and on track - no matter where their appointments or meetings take them. Create custom processes for each job, knowing that everyone is always following the plan you set in motion including new employees that are transitioning into the workplace!

In order to complete the job, your team will have to fulfill all the criteria set by the management, ensuring high efficiency & productivity.

Unlock a new level of efficiency & productivity with our customizable Operations Management System

Employee looking at activated job reminders in her mobile phone

Keep your operations on track with automated business reminders

  • Increase your productivity and efficiency by having a digital assistant automatically remind you of your appointments and deadlines
  • Get timely reminders on upcoming contract expiration or payment due dates, approval requests or even overdue jobs reminder among others
  • Send personalized reminders to confirm appointments and also follow-ups

Gain valuable insights with in-depth performance metrics and reports

  • Extract valuable and easily understandable real-time reports
  • Make fast and informed decisions based on data
  • Strategically plan resource allocation on areas that will maximize growth potential

Team leader analyzing his team's performance reports using his mobile phone Manager analyzing her department's performance reports in the office
Inefficient way of handling important documents Easier work through digitalization

Unlock a life of convenience with the power of digitalization

Organize & streamline your data and records:

  • Perform consistent & accurate record keeping
  • Easily get access to your customers’ history and job & project details
  • Keep a clear digital record of the work done on-the-go

Get complete access to the perfect system to manage your teams

Attendance & Field Updates

Get arrival & progress updates from field employees at their worksites

Attendance & Field Updates
Management Report Analysis

Extract valuable comprehensive data and make great business decision

Management report analysis
Customer Ratings and Digital Signature

Customers can sign documents and provide ratings either remotely or in-person

Customer Ratings and Digital Signature
Business Reminders

Let the system automatically send out reminders on project milestones, overdue tasks, and follow-ups to your team members

Business reminders
Real Time Progress Updates
Real Time Progress Updates

Stay updated with live updates of your team’s job/task progress

Digital Assistant
Artificial Intelligence and Quality Control

Let AI manage your teams, send reminders and ensure tasks are completed on time to the quality you desire

Track Ticket Status
Track Comments Ticket Status

Keep track of all the issues/items reported by your team in each comment through its own individual statuses

Overtime & Expense Claims Management
Overtime & Expense Claims Management

With the system, HR will be able to immediately extract all claims and overtime entered by each individual team members along with supporting documents such as receipts attached

Find out more on our full range of features to propel your business forward

Higher Productivity. Higher Sales. Higher Profit.

  • Outstanding business performance

    Get outstanding results in all areas of your business and watch your profits soar with just 1 system.

  • Excellent customer service

    Take your business to the next level and watch as both repeat sales and new business opportunities skyrocket.

  • Effortless collaboration and communication between team members

    Experience effortless collaboration & communication between team members, no matter their location!

  • Cloud based Operations Management Software

    Equip yourself with our cloud-based platform designed to be user-friendly for mobile devices!

  • Field Operations Management Software

    Our Business Operations Management Software is so simple to use, anyone can use it, even if you have zero experience.

Plans & Pricing

Growth
RM 58 /user monthly

  • Job Scheduling & Team Management
  • Real-Time Updates
  • Offline Mode
  • Mobile Customer Relationship Management
  • Customer History
  • Business Data Overview
  • Management Report Analysis
  • Job Dashboard
  • Automated Project Creation
  • App & Desktop Notification
  • User Feature Access Control
  • Staff Mobile Attendance
  • Job Check-in/Check-out & Geofencing
  • Business Travel Navigation & history
  • Job Alert
  • Live Camera & Video Attachment
  • Customer Project & Job Form Customization
  • Business Performance Metrics
  • Project Escalation to Individuals
  • E-signature & Company Stamp
  • PDF Generation
Enterprise
RM 78 /user monthly

All features in Growth Plan plus:
  • Recurring Job Feature
  • Project Dashboard
  • Project Management Suite
  • Payment Collection Update
  • Status & Comment Segmentation
  • Time Based Reminders
  • Service Ratings & Customer Feedback
  • Basic Product & Service Itemization
  • Asset Database Management
  • Asset Updates & Service History
Partner
RM 98 /user monthly

All features in Enterprise Plan plus:
  • Business Performance Metrics that are Customizable for Each Department/User
  • Automated Job Creation
  • Workflow Control
  • Logic Based Reminders
  • Emergency Alarm
  • Automated Work Documentation
  • Advanced Product & Service Itemization
Customize
Enquire Now

Need something specific for your organization?
We're up to the challenge! Our solution can be customized and configured to meet your specifications, no matter the size of your business.
Contact us for a free consultation now!

FAQ - Frequently Asked Questions