Caction CMMS helps teams work together by keeping job records, progress, asset details, and parts stock levels in one system—so everyone knows what’s done and what needs follow-up.
Rated 4.9 on Google Reviews
Caction CMMS helps teams stay in control of maintenance work by making it clear what needs to be done, what has been done, and what’s coming next.
Each asset and part is linked to its full service history, including past maintenance, inspections, and parts usage—giving teams clear context for every job. To access service history, technicians just need to scan a QR code on the asset or part.
With proper records and insightful charts, supervisors can observe issues and trends earlier like Mean Time To Repair (MTTR), Mean Time Between Failures (MTBF), and rework rates. This allows them to plan preventive maintenance, servicing assets on a planned schedule instead of waiting for breakdowns or customer complaints. The result is better-maintained assets, and smoother day-to-day operations.
Keep Everyone Aligned as Work Moves
Jobs are created on their own dedicated pages with details like location and service type, and assigned easily in the app. Technicians are notified—and aware of where to go and what to do next.
Enforced SOPs To Avoid Missed Steps
Every engineer or technician follows a customisable digital to-do list that ensures key steps—check-ins, photos, and updates—are completed before a job is closed.
Updates As Work Happens
As technicians work, they update photos and service outcomes in real time—so managers don’t have to chase updates or interrupt work with calls.
Schedule Maintenance Before Breakdowns
Clear service history reveals recurring patterns and machine behaviour, helping teams plan preventive maintenance instead of reacting to breakdowns.
Easy Overview Of Asset Details
Caction has built-in Microsoft analytics tools to present easy overview charts of parts and assets performance such as showing which assets break down most often.
See How Different Assets Perform Over Time
Maintenance history shows how often each asset breaks down, how frequently parts are replaced, and how much effort is required to keep it running.
Understand Asset Condition at a Glance
Each asset and part is tied to its service history, accessible by scanning a QR code on the asset—so technicians and managers can view past maintenance, inspections, and parts used before arriving on site.
Avoid Understocking and Overstocking
Technicians update parts used, and the system automatically updates stock levels—so parts are available when needed and job delays are avoided.
Boost Profitability
With proper records, teams know when consumables need replacing, supporting smoother operations and better margins.
Keep Maintenance Records Easy to Retrieve
Service history, inspections, and maintenance actions are recorded as work happens, so information is available when it’s needed.
Show What Was Done, Not Just What Was Planned
Completed maintenance work is documented clearly, making it easier to answer questions from auditors, customers, or internal teams.
Build Trust With Clear Records
When questions come up, teams can show what was done and when—reducing disputes, rework, and uncertainty.
Reduce Time Spent Searching for Information
Technicians can quickly see relevant maintenance history and task details on an intuitive interface, so work starts sooner and decisions are clearer.
Make Updates Part of the Work
Maintenance progress is recorded as tasks are completed, removing the need for end-of-day reporting or duplicate paperwork.
Generate Service Sheets Easily
Digital service sheets let technicians capture work details on-site and secure customer sign-offs instantly—without paperwork or follow-ups.
Keep Everyone Aligned as Work Moves
Jobs are created on their own dedicated pages with details like location and service type, and assigned easily in the app. Technicians are notified—and aware of where to go and what to do next.
Enforced SOPs To Avoid Missed Steps
Every engineer or technician follows a customisable digital to-do list that ensures key steps—check-ins, photos, and updates—are completed before a job is closed.
Updates As Work Happens
As technicians work, they update photos and service outcomes in real time—so managers don’t have to chase updates or interrupt work with calls.
Schedule Maintenance Before Breakdowns
Clear service history reveals recurring patterns and machine behaviour, helping teams plan preventive maintenance instead of reacting to breakdowns.
Easy Overview Of Asset Details
Caction has built-in Microsoft analytics tools to present easy overview charts of parts and assets performance such as showing which assets break down most often.
See How Different Assets Perform Over Time
Maintenance history shows how often each asset breaks down, how frequently parts are replaced, and how much effort is required to keep it running.
Understand Asset Condition at a Glance
Each asset and part is tied to its service history, accessible by scanning a QR code on the asset—so technicians and managers can view past maintenance, inspections, and parts used before arriving on site.
Avoid Understocking and Overstocking
Technicians update parts used, and the system automatically updates stock levels—so parts are available when needed and job delays are avoided.
Boost Profitability
With proper records, teams know when consumables need replacing, supporting smoother operations and better margins.
Keep Maintenance Records Easy to Retrieve
Service history, inspections, and maintenance actions are recorded as work happens, so information is available when it’s needed.
Show What Was Done, Not Just What Was Planned
Completed maintenance work is documented clearly, making it easier to answer questions from auditors, customers, or internal teams.
Build Trust With Clear Records
When questions come up, teams can show what was done and when—reducing disputes, rework, and uncertainty.
Reduce Time Spent Searching for Information
Technicians can quickly see relevant maintenance history and task details on an intuitive interface, so work starts sooner and decisions are clearer.
Make Updates Part of the Work
Maintenance progress is recorded as tasks are completed, removing the need for end-of-day reporting or duplicate paperwork.
Generate Service Sheets Easily
Digital service sheets let technicians capture work details on-site and secure customer sign-offs instantly—without paperwork or follow-ups.
" Caction’s system has certainly improved our productivity and simplified work for us. We are able to plan jobs ahead of time digitally and have visibility in the field. "
Trusted by hundreds of companies and organisations, Caction is an all-in-one platform that helps teams deliver a consistent customer experience wherever work happens.
Caction is also one of the few systems built with Microsoft’s advanced technologies, providing clear, easy-to-understand charts and dashboards that offer insight into team performance, sales pipeline, job distribution, and job status—so leaders can immediately benefit from advanced and AI capabilities without needing a team of technical experts.
26
Countries
400,000+
Equipment
60,000+
Jobs Monthly
20 Industries,
300k Users
1.5M+ Hrs
Saved
